Abstract
Thanks largely to higher than average growth of on-demand services, overall US managed services revenues will grow at a steady 7% CAGR through 2012. A forecast of total US managed services spending through 2012 is presented in this report and broken down by In-Stat' s size of business sub-segments; SOHO (1- to 4-employee firms), small business (5- to 99-employee firms), mid-sized business (100- to 999-employee firms), and enterprise (1,000+-employee firms).
Based on 2007 survey data from over 1,000 US IT business decision-makers, this report also gives an overall view of what the managed services landscape could potentially look like by early 2009 with regard to adoption of a number of specific managed business functions; security, storage, WAN/LAN, et al. Key differences between sizes of business and vertical markets are also highlighted. This will be helpful to providers of pure-play managed solutions as well as to larger providers who deliver in more than one of these functional areas.
Specific survey data that focuses on interest for utility computing services is also presented and segmented by size of business and vertical market. Not only is this data useful for providers of on-demand, utility computing services like storage, server capacity, and bandwidth, the case is presented that this shift to a “pay only for what is used” model will drive managed services spending through the forecasted period hence making this data relevant to all service providers.
Table of Contents
In This Update
- Hosting Services Driving Steady Managed Services Growth
- Managed Services Take-Rates Vary by Size of Business and Vertical Market
- Utility Computing Seeing Some Interest Among Larger Firms
- Summary
- Methodology
- Related In-Stat Reports
- Appendix
List of Tables
- Table 1. US Business Managed Services Spending by Size of Business, 2006- 2012 (US$ in Millions)
List of Figures
- Figure 1. A Majority of DIYers Exists for Most Business Functions
- Figure 2. On-Demand Utility Computing Garnering Interest Among Larger Firms
- Figure 3. Slight Differences in Demand for Utility Computing Exist Among Vertical Markets















