自我服務市場：ATM、Kiosk、自動販賣機市場的展望

Abstract

REPORT HIGHLIGHTS

• The global market for self-service machines was nearly $11.3 billion in 2005. By 2010, the market will cross the $24 billion mark, growing at an average annual growth rate (AAGR) of 17%.
• Maturing markets nearing the two-largest U.S. product-segments, ATMs and vending machines, can no longer sustain the double-digit growth of less developed markets elsewhere in the world. Thus, 86% of total sales will occur outside the U.S. by 2010.
• With over 105 years of history between them, the ATM and the vending machine market segments will continue as the industry's prime revenue-makers. Brazil, Russia, China and India will make up a sizable portion of 2010's total worldwide segment sales of $17.6 billion, a more than threefold increase over 2005's total of $5.2 billion.

Table of Contents

INTRODUCTION

• STUDY GOALS AND OBJECTIVES
• REASONS FOR DOING THE STUDY
• CONTRIBUTION OF THE STUDY AND FOR WHOM
• SCOPE AND FORMAT
• INFORMATION SOURCES
• RELATED BCC REPORTS
• BCC ONLINE SERVICES
• DISCLAIMER

SUMMARY

• Summary Table:
  • GLOBAL FORECAST FOR SELF-SERVICE MACHINE MARKET, THROUGH 2010 (UNITS AND $ MILLIONS)
• Summary Figure:
  • GLOBAL FORECAST FOR SELF-SERVICE MACHINE MARKET, 2002-2010 (UNITS AND $ MILLIONS)

OVERVIEW

• CONCEPTS FUNDAMENTAL TO THE BUSINESS MODEL
• THE INDUSTRY'S PLACE IN THE OVERALL ECONOMY
• PRODUCT LIFE CYCLE
  • THE STAGES OF THE PLC
  • CURRENT STAGES OF THE PLC OF MAJOR SELF-SERVICE TECHNOLOGIES
• TECHNOLOGY LIFE CYCLE
• HISTORY OF THE INDUSTRY THROUGH THE LENS OF ITS MAJOR PRODUCTS AND TECHNOLOGIES
  • THE ATM
  • THE SELF-SERVICE KIOSK
• THE FORESEEABLE FUTURE

MARKET BY PRODUCTS

• TOTAL MARKET SIZE
• Table 1 GLOBAL MARKETS FOR SELF-SERVICE MACHINES BY MAJOR SEGMENTS, THROUGH 2010 (UNITS)
• Table 2 GLOBAL MARKETS FOR SELF-SERVICE MACHINES BY MAJOR SEGMENTS, THROUGH 2010 ($ MILLIONS)
• Figure 1 GLOBAL MARKETS FOR SELF-SERVICE MACHINES BY MAJOR SEGMENTS, 2002-2010 ($ MILLIONS)
• FINANCIAL SERVICES
  • OVERVIEW
  • RECENT TRENDS
    • Usage Statistics
    • Table 3 SHARE DEMOGRAPHICS OF U.S. HOUSEHOLDS USING ATMS, 1995-2007 (%)
    • Table 4 CONSUMER PAYMENT SYSTEMS BY PAYMENT METHOD: 2000-2005* (NUMBER OF TRANSACTIONS; $ BILLIONS)
    • Today's Strategic Dilemma
    • Add-on Features
  • PRODUCT SEGMENTS
    • Full-service ATMs
      • Impact of Mergers and Acquisitions (M&A)
      • Cost Structure
      • Table 5 ESTIMATED YEARLY COST OF OPERATING A FULL-SERVICE ATM 2000-2006 ($ THOUSANDS)
      • Table 6 DEPOSITORY INSTITUTION ATM FEES, 2001-2005
      • New Revenue Streams
        • New Software
        • Windows-based Operating Systems
        • WOSA/XFS
        • Web ATM
        • Largest Bank Fleets
        • Table 7 NUMBER OF ATMS IN PROPRIETARY INSTALLATIONS OF TOP TIER-1 U.S. BANK HOLDING COMPANIES, 2005
      • Near-term Market Drivers
        • ADA
        • Check 21
        • Multifunction ATMs
        • ATMs and Smaller Financial Institutions
    • Automated Cashier Kiosks
      • Overview
      • The Vcom
        • E-Commerce Portal Added
        • Tax Refunds
        • Business Case
      • Other Company Ventures
      • Cash Dispensers
      • Advent of Fees and Surcharges
      • The Crunch Comes
      • Market Consolidation
        • Table 8 U.S. ATMS IN ISO NETWORKS, 2005 (THOUSANDS)
        • A Top-line Business in the End
        • Emerging Product Substitutes
        • Shrinking Margins
  • CONCLUSIONS AND FORECASTS
    • The U.S. Market
      • Table 9 U.S. FORECAST FOR SHIPMENTS OF FINANCIAL DEVICES BY TYPE, THROUGH 2010 (NUMBER OF MACHINES)
      • Table 10 U.S. FORECAST OF SALES OF FINANCIAL DEVICES BY TYPE, THROUGH 2010 ($ MILLIONS)
      • Figure 2 U.S. FORECAST OF SALES OF FINANCIAL DEVICES BY TYPE, 2002-2010 ($ MILLIONS)
    • Sales and Shipments Outside the U.S.
      • Table 11 GLOBAL FORECAST OF NEW FINANCIAL DEVICE SHIPMENTS, THROUGH 2010 (NUMBER OF MACHINES)
      • Table 12 GLOBAL FORECAST OF NEW FINANCIAL DEVICES SALES REVENUES, THROUGH 2010 ($ MILLIONS)
      • Figure 3 GLOBAL FORECAST OF NEW FINANCIAL DEVICES SALES REVENUES, 2002-2010 ($ MILLIONS)
• SELF-SERVICE KIOSKS
  • OVERVIEW
  • Table 13 ESTIMATED NUMBER OF INTERACTIVE SELF-SERVICE KIOSKS INSTALLED WORLDWIDE BY APPLICATION, 2005 (UNITS)
  • PRODUCT ADOPTION RATES
  • PRODUCT SEGMENTS
    • Travel, Tourism and Transportation
      • Airlines
        • High Demand Among Airline Passengers
        • Northwest's Success
        • IBM
        • New Carriers
      • Hotels
        • Hilton Trial
        • Other Trials
      • Tourism
    • Retail
    • Supermarkets
    • Merchandisers
      • Top-offs
      • Order Placing
        • CompUSA
        • McDonald's
        • Subway
    • Government Services
      • Postal Service
        • Other U.S. Deployments
        • U.K "E-Government" Initiative
    • Human Resources Functions
      • Intangible Benefits
      • Recruiting and Training Kiosks
        • Biometric Add-on
    • Entertainment
      • Movie Theater Installations
      • Sports Stadiums
      • DVD, CD and Music Download Kiosks
    • Digital Photoprocessing
      • The "Keitai Experience"
      • U.S. Installations
      • European Installations
    • Web Payphones and Internet Access Kiosks
      • BT's UK Rollout
        • Other Webphone Deployments
      • Generic Internet Access Kiosks
  • CONCLUSIONS AND FORECASTS
    • Lingering Questions
    • Standardization and Product Differentiation
    • U.S. Yearly Shipments and Sales
    • Table 14 U.S. FORECAST OF SELF-SERVICE KIOSK SHIPMENTS BY APPLICATION, THROUGH 2010 (NUMBER OF KIOSKS)
    • Table 15 U.S. FORECAST OF SELF-SERVICE KIOSKS SALES BY APPLICATION, THROUGH 2010 ($ MILLIONS)
    • Figure 4 U.S. FORECAST OF SELF-SERVICE KIOSKS SALES BY APPLICATION, 2002-2010 ($ MILLIONS)
    • Shipments and Sales Outside the U.S.
    • Table 16 GLOBAL SHIPMENTS OF SELF-SERVICE KIOSKS BY APPLICATION, THROUGH 2010 (UNITS)
      • Table 17 GLOBAL SALES VOLUMES OF SELF-SERVICE KIOSKS BY APPLICATION, THROUGH 2010 ($ MILLIONS)
      • Figure 5 GLOBAL SALES VOLUMES OF SELF-SERVICE KIOSKS BY APPLICATION, 2002-2010 ($ MILLIONS)
• CONSUMER GOODS VENDING
  • OVERVIEW
  • TODAY'S VENDING INDUSTRY
    • Surmounting the Dollar Barrier
    • Computerization
  • THE U.S. VENDING MARKET
    • Table 18 U.S. VENDING MACHINE OPERATORS BY LARGEST FIRMS, 2002 (UNITS, $ BILLIONS)
    • The Greater Vending Marketplace
    • Table 19 U.S. VENDING SALES BY PRODUCT TYPE, THROUGH 2004 ($ BILLIONS)
    • Decline of Traditional Market Segments
      • Changing Tastes
      • Outsourcing and the Shrinking Workplace
    • Installed Base
    • Table 20 U.S. VENDER-OWNED AND OPERATED MACHINES BY PRODUCT TYPE, 1998-2004 (THOUSANDS OF UNITS)
  • THE JAPANESE VENDING MARKET
  • Table 21 VENDING MACHINE INSTALLATIONS IN JAPAN, THROUGH 2005
  • Table 22 JAPANESE VENDING MACHINE PRODUCT SALES, 2003-2005 (¥ THOUSANDS)
  • THE EUROPEAN MARKET
  • Table 23 TOTAL ESTIMATED BEVERAGE, SNACK AND FOOD VENDING MACHINES SOLD ANNUALLY BY COUNTRY IN EUROPE, 2004-2005 (UNITS)
  • THE MANUFACTURING BUSINESS
  • Table 24 U.S. VENDING MACHINE OEM TOTAL SALES AND OPERATING COSTS, 1997-2005 ($ THOUSANDS)
    • New Technology Priorities
      • Micromanaging the Restocking Process
        • DEX
        • Cashless Vending
        • Credit Cards Too
        • Bluetooth
    • Beverage Vending Equipment
      • Hot and Cold
        • Food Vending Equipment Innovations
        • Going Thermal
  • NEW VENDING MARKETS
    • Prepaid Phone Cards
    • Prescription Drugs
• FULLY AUTOMATED CONVENIENCE STORES
  • SHOP24 AND THE EUROPEAN MARKET
  • THE RECALCITRANT U.S. MARKET
  • THE JAPANESE MARKET
  • HOW STORES BENEFIT
  • CONSUMERS SAY YES
    • 2005 Surveys
  • INSTALLED BASE
• CONCLUSIONS AND FORECASTS
  • U.S. SALES AND SHIPMENTS
    • Table 25 U.S. VENDING MACHINE UNITS SHIPPED BY MARKET TYPE, THROUGH 2010
    • Table 26 U.S. VALUE OF VENDING MACHINE UNITS SHIPPED BY APPLICATION, THROUGH 2010 ($ MILLIONS)
    • Figure 6 U.S. VALUE OF VENDING MACHINE UNITS SHIPPED BY APPLICATION, 2002-2010 ($ MILLIONS)
  • SALES AND SHIPMENTS OUTSIDE THE U.S.
    • Table 27 GLOBAL FORECAST FOR VENDING MACHINE UNITS SHIPPED BY PRODUCT TYPE, THROUGH 2010 (UNITS)
    • Table 28 GLOBAL FORECAST OF VENDING MACHINE UNIT SALES BY PRODUCT TYPE, THROUGH 2010 ($ MILLIONS)
    • Figure 7 GLOBAL FORECAST OF VENDING MACHINE UNIT SALES BY PRODUCT TYPE, 2002-2010 ($ MILLIONS)
  • AUTOMATED CONVENIENCE STORES
    • Table 29 U.S. FORECAST OF AUTOMATED CONVENIENCE STORE SHIPMENTS AND SALES, THROUGH 2010 (UNITS/$)
    • Table 30 GLOBAL FORECAST OF AUTOMATED CONVENIENCE STORE SHIPMENTS AND SALES, THROUGH 2010 (UNITS/$ MILLIONS)
    • Figure 8 GLOBAL FORECAST OF AUTOMATED CONVENIENCE STORE SHIPMENTS AND SALES, THROUGH 2010 ($ MILLIONS)
• IN-STORE SELF-SERVICE CHECKOUT EQUIPMENT
  • Table 31 U.S. FORECAST OF IN-STORE SELF-SERVICE CHECKOUT UNIT SHIPMENTS AND SALES, THROUGH 2010 (UNITS/$ MILLIONS)
  • Table 32 GLOBAL FORECAST OF IN-STORE SELF-SERVICE CHECKOUT UNIT SHIPMENTS AND SALES, THROUGH 2010 (UNITS/$ MILLIONS)
  • Figure 9 GLOBAL FORECAST OF IN-STORE SELF-SERVICE CHECKOUT UNIT SHIPMENTS AND SALES, 2002-2010 ($ MILLIONS)

TECHNOLOGY

• TECHNOLOGY
• FUNCTIONS AND PROCESSES
  • ATMS
  • SELF-SERVICE KIOSKS
• COMPONENTS
  • CONTROL DEVICES
    • PCs
    • Embedded Processors and Microcontrollers
  • INPUT DEVICES
    • Keyboards
    • Touch Screens
      • Coin Acceptors
    • Card Readers
    • Biometric ID Devices
    • Bluetooth
  • CUSTOMER INTERFACES
    • CRT Displays
    • LCD Screens
    • LEDs
  • AUDIO
  • OUTPUT DEVICES
    • Printers
    • Dispensing Devices
      • Statement Issuers
      • Currency Dispensers
      • Vending-Machine Storage-rack Dispensers
      • Change Dispenser
      • Liquid Dispensers
  • MACHINE HOUSING UNITS
  • SIGNAGE
  • SPECIALTY COMPONENTS
    • Lockboxes and Safes
    • Dial-up Modems
      • Refrigeration and Heating Components for Vending Machines
• PATENTS
  • AUTOMATED TELLER MACHINES
  • Table 33 NUMBER OF AUTOMATED TELLER MACHINE-RELATED PATENTS GRANTED BY COMPANY AS OF AUGUST 2005
  • Table 34 NUMBER OF AUTOMATED TELLER MACHINE PATENTS GRANTED BY COUNTRY, AS OF AUGUST 2005
  • Table 35 ANNUAL NUMBER OF ATM PATENTS GRANTED, 1984-2004
  • SELF-SERVICE KIOSKS
  • Table 36 NUMBER OF INTERACTIVE SELF-SERVICE KIOSK PATENTS GRANTED BY COMPANY, AS OF AUGUST, 2005
  • Table 37 NUMBER OF KIOSKS PATENTS GRANTED BY COUNTRY, AS OF AUGUST, 2005
  • Table 38 NUMBER OF SELF-SERVICE KIOSK-RELATED PATENTS GRANTED ANNUALLY, 1990-2004
  • VENDING MACHINES
  • Table 39 NUMBER OF U.S. VENDING MACHINE PATENTS GRANTED TO MAJOR COMPANIES AS OF AUGUST 2005
  • Table 40 NUMBERS OF VENDING MACHINE PATENTS GRANTED WORLDWIDE TO MAJOR COMPANIES AS OF AUGUST 2005
  • Table 41 NUMBER OF VENDING MACHINE PATENTS GRANTED BY COUNTRY AS OF 2005
  • Table 42 NUMBER OF VENDING MACHINE PATENTS PER YEAR

INDUSTRY STRUCTURE AND COMPETITIVE ANALYSIS

• INTRODUCTION
• COMPETITIVE STRATEGIES
• IMPORTANT STRUCTURAL SHIFTS
• UNDERLYING MARKET CHANGES
• STAGE OF EVOLUTION IN THE LIFE CYCLE
• IMPACT ON/OF OTHER INDUSTRIES
• CONCENTRATION FACTORS
• MARKET SEGMENTATION
• Table 43 U.S. COMMERCIAL BANKING SECTOR, JUNE 2005
• DISTRIBUTION CHANNELS
• PRICING, INDUSTRY ECONOMICS AND TRADE PRACTICES

INTERNATIONAL ASPECTS

• INTERNATIONAL ASPECTS
• Table 44 GLOBAL (NON-U.S.) FORECAST OF SELF-SERVICE TECHNOLOGY SALES BY REGION, THROUGH 2010 ($ MILLIONS)
• Figure 10 GLOBAL (NON-U.S.) FORECAST OF SELF-SERVICE TECHNOLOGY SALES BY REGION, 2002-2010 ($ MILLIONS)
• COUNTRY BRIEFINGS
  • NORTH AMERICA (EXCLUDING THE U.S.)
    • Canada
    • Mexico
  • WESTERN EUROPE
    • France
    • Germany
    • Italy
    • The Netherlands
    • Spain
    • United Kingdom
  • EASTERN EUROPE AND RUSSIA
    • Russia
  • PACIFIC RIM
    • Japan
    • China
    • South Korea
    • India
    • Taiwan
    • Philippines
    • Thailand
  • SOUTH AMERICA
    • Brazil
    • Argentina
    • Chile
  • OCEANIA
    • Australia
    • Singapore
    • Malaysia
    • Indonesia
• IMPORT-EXPORT DATA
  • Table 45 U.S. IMPORTS AND EXPORTS OF ATMS, SELF-SERVICE KIOSKS AND OTHER COMPUTER PERIPHERALS BY COUNTRY, 2004 ($)
  • Table 46 U.S. VENDING MACHINE IMPORTS AND EXPORTS BY COUNTRY, 2004 ($)

MARKET SHARES

• Table 47 ESTIMATED DOMESTIC ATM SHIPMENTS BY RANK, 2005
• Table 48 LARGEST U.S. ATM DRIVERS, 2005
• Table 49 ESTIMATED INSTALLED BASE OF SELF-SERVICE KIOSKS FROM LEADING MANUFACTURERS, 2005
• TRANSACTION PROCESSING AND SETTLEMENTS
• Table 50 EFT PROCESSORS RANKED BY TOTAL ANNUAL VOLUME, 2005 (BILLIONS)

COMPANY PROFILES

• AMERICAN EXPRESS
• ATM NATIONAL LLC
• DIEBOLD, INC.
• EURONET
• FISERV, INC.
• FIRST DATA CORP.
• FUJITSU TRANSACTION SOLUTIONS, INC.
• GENPASS TECHNOLOGIES
• INTERNATIONAL BUSINESS MACHINES CORP. (IBM)
• KAL SOFTWARE
• KINETICS, INC.
• KIOSK INFORMATION SYSTEMS, INC.
• MARCONI INTERACTIVE SYSTEMS
• MOSAIC SOFTWARE AG
• NCR CORP.
• NEXTRAN
• NEXUS SOFTWARE
• NETKEY
• PULSE EFT ASSOCIATION
• ST. CLAIR INTERACTIVE COMMUNICATIONS, INC.
• TRANAX TECHNOLOGIES, INC.
• TIDEL ENGINEERING, LP
• TRITON SYSTEMS
• WINCOR NIXDORF INTERNATIONAL GMBH

APPENDIX

• FORECASTING METHODOLOGIES
  • U. S. UNIT SHIPMENTS
  • U.S. ANNUAL SALES
  • Table 51 AVERAGE PRICES PER ATM CATEGORY
  • Table 52 AVERAGE PRICES PER VENDING MACHINE KIOSK CATEGORY
  • Table 53 AVERAGE PRICES FOR ALL KIOSKS
  • WORLDWIDE UNIT SHIPMENTS
  • WORLDWIDE SALES
  • UNIT SHIPMENTS AND SALES REVENUES PER INTERNATIONAL REGION
  • TREATMENT OF ANOMALIES
• RAW DATA
  • FINANCIAL SERVICE DEVICES
  • Table 54 U.S. ATM INSTALLED BASE, 1997-2004
  • Table 55 U.S. ATM OFF-PREMISES INSTALLED BASE, 1997-2004
  • INTERNATIONAL
  • Table 56 GDP BY REGION, 1999-2004 ($ BILLIONS)

LIST OF TABLES

• Summary Table:
  • GLOBAL FORECAST FOR SELF-SERVICE MACHINE MARKET, THROUGH 2010 (UNITS AND $ MILLIONS)
• Table 1 GLOBAL MARKETS FOR SELF-SERVICE MACHINES BY MAJOR SEGMENTS, THROUGH 2010 (UNITS)
• Table 2 GLOBAL MARKETS FOR SELF-SERVICE MACHINES BY MAJOR SEGMENTS, THROUGH 2010 ($ MILLIONS)
• Table 3 SHARE DEMOGRAPHICS OF U.S. HOUSEHOLDS USING ATMS, 1995-2007 (%)
• Table 4 CONSUMER PAYMENT SYSTEMS BY PAYMENT METHOD: 2000-2005* (NUMBER OF TRANSACTIONS; $ BILLIONS)
• Table 5 ESTIMATED YEARLY COST OF OPERATING A FULL-SERVICE ATM 2000-2006 ($ THOUSANDS)
• Table 6 DEPOSITORY INSTITUTION ATM FEES, 2001-2005
• Table 7 NUMBER OF ATMS IN PROPRIETARY INSTALLATIONS OF TOP TIER-1 U.S. BANK HOLDING COMPANIES, 2005
• Table 8 U.S. ATMS IN ISO NETWORKS, 2005 (THOUSANDS)
• Table 9 U.S. FORECAST FOR SHIPMENTS OF FINANCIAL DEVICES BY TYPE, THROUGH 2010 (NUMBER OF MACHINES)
• Table 10 U.S. FORECAST OF SALES OF FINANCIAL DEVICES BY TYPE, THROUGH 2010 ($ MILLIONS)
• Table 11 GLOBAL FORECAST OF NEW FINANCIAL DEVICE SHIPMENTS, THROUGH 2010 (NUMBER OF MACHINES)
• Table 12 GLOBAL FORECAST OF NEW FINANCIAL DEVICES SALES REVENUES, THROUGH 2010 ($ MILLIONS)
• Table 13 ESTIMATED NUMBER OF INTERACTIVE SELF-SERVICE KIOSKS INSTALLED WORLDWIDE BY APPLICATION, 2005 (UNITS)
• Table 14 U.S. FORECAST OF SELF-SERVICE KIOSK SHIPMENTS BY APPLICATION, THROUGH 2010 (NUMBER OF KIOSKS)
• Table 15 U.S. FORECAST OF SELF-SERVICE KIOSKS SALES BY APPLICATION, THROUGH 2010 ($ MILLIONS)
• Table 16 GLOBAL SHIPMENTS OF SELF-SERVICE KIOSKS BY APPLICATION, THROUGH 2010 (UNITS)
• Table 17 GLOBAL SALES VOLUMES OF SELF-SERVICE KIOSKS BY APPLICATION, THROUGH 2010 ($ MILLIONS)
• Table 18 U.S. VENDING MACHINE OPERATORS BY LARGEST FIRMS, 2002 (UNITS, $ BILLIONS)
• Table 19 U.S. VENDING SALES BY PRODUCT TYPE, THROUGH 2004 ($ BILLIONS)
• Table 20 U.S. VENDER-OWNED AND OPERATED MACHINES BY PRODUCT TYPE, 1998-2004 (THOUSANDS OF UNITS)
• Table 21 VENDING MACHINE INSTALLATIONS IN JAPAN, THROUGH 2005
• Table 22 JAPANESE VENDING MACHINE PRODUCT SALES, 2003-2005 (¥ THOUSANDS)
• Table 23 TOTAL ESTIMATED BEVERAGE, SNACK AND FOOD VENDING MACHINES SOLD ANNUALLY BY COUNTRY IN EUROPE, 2004-2005 (UNITS)
• Table 24 U.S. VENDING MACHINE OEM TOTAL SALES AND OPERATING COSTS, 1997-2005 ($ THOUSANDS)
• Table 25 U.S. VENDING MACHINE UNITS SHIPPED BY MARKET TYPE, THROUGH 2010
• Table 26 U.S. VALUE OF VENDING MACHINE UNITS SHIPPED BY APPLICATION, THROUGH 2010 ($ MILLIONS)
• Table 27 GLOBAL FORECAST FOR VENDING MACHINE UNITS SHIPPED BY PRODUCT TYPE, THROUGH 2010 (UNITS)
• Table 28 GLOBAL FORECAST OF VENDING MACHINE UNIT SALES BY PRODUCT TYPE, THROUGH 2010 ($ MILLIONS)
• Table 29 U.S. FORECAST OF AUTOMATED CONVENIENCE STORE SHIPMENTS AND SALES, THROUGH 2010 (UNITS/$)
• Table 30 GLOBAL FORECAST OF AUTOMATED CONVENIENCE STORE SHIPMENTS AND SALES, THROUGH 2010 (UNITS/$ MILLIONS)
• Table 31 U.S. FORECAST OF IN-STORE SELF-SERVICE CHECKOUT UNIT SHIPMENTS AND SALES, THROUGH 2010 (UNITS/$ MILLIONS)
• Table 32 GLOBAL FORECAST OF IN-STORE SELF-SERVICE CHECKOUT UNIT SHIPMENTS AND SALES, THROUGH 2010 (UNITS/$ MILLIONS)
• Table 33 NUMBER OF AUTOMATED TELLER MACHINE-RELATED PATENTS GRANTED BY COMPANY AS OF AUGUST 2005
• Table 34 NUMBER OF AUTOMATED TELLER MACHINE PATENTS GRANTED BY COUNTRY, AS OF AUGUST 2005
• Table 35 ANNUAL NUMBER OF ATM PATENTS GRANTED, 1984-2004
• Table 36 NUMBER OF INTERACTIVE SELF-SERVICE KIOSK PATENTS GRANTED BY COMPANY, AS OF AUGUST, 2005
• Table 37 NUMBER OF KIOSKS PATENTS GRANTED BY COUNTRY, AS OF AUGUST, 2005
• Table 38 NUMBER OF SELF-SERVICE KIOSK-RELATED PATENTS GRANTED ANNUALLY, 1990-2004
• Table 39 NUMBER OF U.S. VENDING MACHINE PATENTS GRANTED TO MAJOR COMPANIES AS OF AUGUST 2005
• Table 40 NUMBERS OF VENDING MACHINE PATENTS GRANTED WORLDWIDE TO MAJOR COMPANIES AS OF AUGUST 2005
• Table 41 NUMBER OF VENDING MACHINE PATENTS GRANTED BY COUNTRY AS OF 2005
• Table 42 NUMBER OF VENDING MACHINE PATENTS PER YEAR
• Table 43 U.S. COMMERCIAL BANKING SECTOR, JUNE 2005
• Table 44 GLOBAL (NON-U.S.) FORECAST OF SELF-SERVICE TECHNOLOGY SALES BY REGION, THROUGH 2010 ($ MILLIONS)
• Table 45 U.S. IMPORTS AND EXPORTS OF ATMS, SELF-SERVICE KIOSKS AND OTHER COMPUTER PERIPHERALS BY COUNTRY, 2004 ($)
• Table 46 U.S. VENDING MACHINE IMPORTS AND EXPORTS BY COUNTRY, 2004 ($)
• Table 47 ESTIMATED DOMESTIC ATM SHIPMENTS BY RANK, 2005
• Table 48 LARGEST U.S. ATM DRIVERS, 2005
• Table 49 ESTIMATED INSTALLED BASE OF SELF-SERVICE KIOSKS FROM LEADING MANUFACTURERS, 2005
• Table 50 EFT PROCESSORS RANKED BY TOTAL ANNUAL VOLUME, 2005 (BILLIONS)
• Table 51 AVERAGE PRICES PER ATM CATEGORY
• Table 52 AVERAGE PRICES PER VENDING MACHINE KIOSK CATEGORY
• Table 53 AVERAGE PRICES FOR ALL KIOSKS
• Table 54 U.S. ATM INSTALLED BASE, 1997-2004
• Table 55 U.S. ATM OFF-PREMISES INSTALLED BASE, 1997-2004
• Table 56 GDP BY REGION, 1999-2004 ($ BILLIONS)

LIST OF FIGURES

• Summary Figure:
  • GLOBAL FORECAST FOR SELF-SERVICE MACHINE MARKET, 2002-2010 (UNITS AND $ MILLIONS)
• Figure 1 GLOBAL MARKETS FOR SELF-SERVICE MACHINES BY MAJOR SEGMENTS, 2002-2010 ($ MILLIONS)
• Figure 2 U.S. FORECAST OF SALES OF FINANCIAL DEVICES BY TYPE, 2002-2010 ($ MILLIONS)
• Figure 3 GLOBAL FORECAST OF NEW FINANCIAL DEVICES SALES REVENUES, 2002-2010 ($ MILLIONS)
• Figure 4 U.S. FORECAST OF SELF-SERVICE KIOSKS SALES BY APPLICATION, 2002-2010 ($ MILLIONS)
• Figure 5 GLOBAL SALES VOLUMES OF SELF-SERVICE KIOSKS BY APPLICATION, 2002-2010 ($ MILLIONS)
• Figure 6 U.S. VALUE OF VENDING MACHINE UNITS SHIPPED BY APPLICATION, 2002-2010 ($ MILLIONS)
• Figure 7 GLOBAL FORECAST OF VENDING MACHINE UNIT SALES BY PRODUCT TYPE, 2002-2010 ($ MILLIONS)
• Figure 8 GLOBAL FORECAST OF AUTOMATED CONVENIENCE STORE SHIPMENTS AND SALES, THROUGH 2010 ($ MILLIONS)
• Figure 9 GLOBAL FORECAST OF IN-STORE SELF-SERVICE CHECKOUT UNIT SHIPMENTS AND SALES, 2002-2010 ($ MILLIONS)
• Figure 10 GLOBAL (NON-U.S.) FORECAST OF SELF-SERVICE TECHNOLOGY SALES BY REGION, 2002-2010 ($ MILLIONS)